- What does Auto Labo do?
-
Auto Labo provides independent on-site vehicle verification support in Japan for overseas buyers.
We visually document the vehicle condition through photos and written observations.We do not provide mechanical inspections, purchase recommendations, or guarantees.
- Is this a mechanical inspection?
-
No.
Auto Labo provides visual documentation only. - Can you guarantee vehicle condition?
-
No.
Documentation reflects the vehicle condition only at the time of visit. - Do you negotiate with sellers?
-
No.
Auto Labo does not negotiate or represent buyers. - What if the seller does not allow access?
-
In that case, the verification visit cannot be arranged.
- Can you check the undercarriage?
-
Undercarriage documentation depends on accessibility and safety conditions.
- How many photos are included?
-
Typically 50–70 photos depending on vehicle access and conditions.
- Do you provide video?
-
Video documentation is not guaranteed.
- How long does it take?
-
Reports are usually delivered within 24–48 hours after the visit.
- What vehicles do you handle?
-
Kei trucks, kei vans, Jimny, and classic JDM vehicles.
- Do you help with export?
-
Yes. Export coordination support is available separately.
- Why choose Auto Labo?
-
Independent documentation with no dealer commission.
- What if you miss damage?
-
Auto Labo provides visual documentation based on accessible areas at the time of visit.
Some conditions may not be visible due to physical limitations. - What if new issues appear after purchase?
-
Documentation reflects the vehicle condition only at the time of visit.
- Do you test drive vehicles?
-
No.
Auto Labo does not perform test drives. - Do you lift vehicles?
-
No.
We do not use lifts or jacks. - Do you inspect mechanical components?
-
No.
We provide visual documentation only. - Why is verification important before sending payment?
-
Buying a vehicle remotely carries risk.
Verification helps reduce uncertainty. - Why not rely on dealer photos?
-
Dealer photos may not show full condition.
- Why choose an independent verifier?
-
Independence helps provide unbiased documentation.
- Why are Japanese used vehicles popular?
-
They are generally well maintained, but condition varies.
- Can you verify classic or rare vehicles?
-
Yes.
Verification scope depends on access. - Can you verify restoration quality?
-
We document visible restoration work only.
- Can you confirm authenticity?
-
We document VIN and identification only.
- Do you provide valuation?
-
No.
Learn More About Kei Vehicle Verification
Kei vehicles have unique structural characteristics that affect what can be documented during an on-site visit.
If you are considering a kei truck or kei van, please review the following guides:
• Kei Truck Vehicle Verification Guide
• Kei Van Vehicle Verification Guide
These guides explain realistic documentation scope and common structural considerations.
